We will send your order on a next working day service, with one of our courier partners, or we may choose to split it across several couriers; based on what you've ordered.

Please check the tracking numbers sent to your email to see what couriers we've used, and for delivery updates. 

If your order doesn't arrive on the next working day, please check your tracking and your delivery options before contacting us.

If you have placed an order for multiple items/a large order, we may send it on a 2-working day pallet service.

We will contact you if you have placed a large order.

Please see our Shipping Policy for more information.

All products come with a 6-month warranty as standard, and can cover up to 2 years.

Please see our Warranty Page for more information.

In the very unlikely event that your order has arrived damaged, please take photos of the damaged packaging (prior to opening the product if possible), and also the damages to the product, and contact us immediately.

We will evaluate the best course of action on a case-by-case basis.

If for any reason you'd like to return your order, then please contact us using one of the suggested methods.

We will evaluate the best course of action on a case-by-case basis.

Please see our Refund Policy for more information.